Privacy Policy

1. Introduction

WappGPT is a personal assistant that helps you remember useful information, create reminders, manage recurring routines, receive optional reminder follow-ups, and view information you have asked WappGPT to keep through LifeTree.

We aim to collect and process only the information needed to provide and operate WappGPT.

We do not use your personal data for advertising or marketing. We do not use your saved memories, reminders, LifeTree information, account information, or conversation content to build advertising profiles or target promotional messages to you. We do not sell or rent personal data to advertisers.

For a practical explanation of how WappGPT protects data, see our Security & Data page.

2. Who is responsible for your information

WappGPT is operated by the WappGPT team, trading as WappGPT.

Privacy contact: privacy@wappgpt.com

General contact: support@wappgpt.com

Where applicable under data-protection law, WappGPT acts as the controller of the personal data described in this Privacy Policy.

If WappGPT appoints an EU representative, UK representative, or Data Protection Officer where legally required, their details will be listed here.

3. Information you give WappGPT

The information we process depends on how you use the service.

Messages and requests

We process the messages and other content you send to WappGPT so that the service can understand and carry out your requests.

For example:

• Remember my gym membership renews October 14.
• Remind me Friday at 4 PM to send Ali the revised proposal.
• Don't call me for reminders.
• What do you remember about my gym?

Your messages may contain names, dates, notes, commitments, preferences, links, appointments, routines, goals, family information, or other information that you choose to provide.

4. Saved memory

When you ask WappGPT to remember information, we may store that information in a structured form so that it can be retrieved or used later.

For example: Remember the plumber quoted $180 and the replacement part has a one-year warranty. WappGPT may save a plumber quote of $180 and a one-year replacement-part warranty.

Saved memory may include important dates, commitments, names of people you mention, notes, links, goals, routines, preferences, and other information you explicitly ask WappGPT to keep.

WappGPT is designed around focused memory. We do not describe the service as automatically remembering everything you say forever.

5. Reminder information

When you create or manage a reminder, we may process information such as reminder text, scheduled date and time, time zone, recurrence, confirmation status, snooze status, quiet hours, delivery preferences, SMS follow-up timing, and phone-call follow-up timing.

Most reminders are delivered through WhatsApp. Where you enable it, WappGPT can also use SMS or a phone call as a follow-up when a reminder remains unconfirmed. We process this information to deliver and manage the reminder you requested.

6. LifeTree information

LifeTree provides a broader view of information you have asked WappGPT to keep. Depending on your use of WappGPT, LifeTree may contain information relating to important dates, goals, routines, life events, renewals, people, appointments, and saved memories.

LifeTree is accessed through a private, temporary link generated from your WappGPT conversation. When a link expires, you can request another one.

We may also process security-related metadata associated with LifeTree access, such as when a temporary link was created, when it expires, and security events relating to access.

7. Account information

We may process account information necessary to operate and secure WappGPT, including phone number, email address, account identifier, account status, subscription status, billing plan, time zone, language or locale, reminder preferences, quiet hours, SMS and phone-call preferences, and account creation and activity timestamps.

We aim to collect only account information that is needed to provide, secure, bill for, or support the service.

8. Information about other people

You may sometimes provide information relating to another person. For example: Mom's birthday is November 6 or Remind me to call Sarah next Tuesday.

A reminder sent only to you does not mean that the other person becomes a WappGPT user.

If WappGPT offers a feature that directly sends a message, SMS, or phone call to another person, appropriate recipient permission, consent, or verification should be completed before WappGPT contacts that person.

You should only provide another person's personal information when you have an appropriate basis for doing so.

9. Sensitive information

You may choose to give WappGPT information that is considered sensitive under some privacy laws. Some of that information may qualify as special-category personal data under GDPR and UK GDPR.

Processing special-category data requires an additional lawful condition where GDPR or UK GDPR applies. Where legally required, WappGPT will obtain the necessary permission or consent before processing special-category information for a particular feature.

We encourage users not to provide sensitive information that is unnecessary for the task they want WappGPT to perform.

10. How we use personal information

We use personal information to provide, operate, secure, and support WappGPT. This includes processing information to:

• understand and respond to your requests;
• save information you ask WappGPT to remember;
• retrieve saved information when you ask for it;
• create and manage reminders;
• deliver WhatsApp reminders;
• provide SMS or phone-call follow-up when you enable it;
• generate and display LifeTree;
• apply quiet hours and reminder preferences;
• operate and secure your account;
• manage subscriptions and billing status;
• process data-export requests;
• prevent fraud, abuse, and security threats;
• diagnose technical problems;
• respond to support requests;
• maintain service reliability; and
• comply with applicable legal obligations.

We do not use your data for marketing

WappGPT does not use your conversation content, saved memories, reminders, LifeTree information, account information, or support content to advertise or market products or services to you.

We do not build advertising profiles from your WappGPT activity. We do not sell or rent your personal data. We do not provide your personal data to third parties for their own advertising or marketing purposes.

11. Service communications

WappGPT may contact you when necessary to provide or operate the service. These communications can include:

• Reminders — WhatsApp reminders and optional SMS or phone-call follow-up that you requested.
• Account communications — verification messages, account changes, or access-related notices.
• Billing communications — subscription confirmations, receipts, payment problems, or billing changes.
• Security communications — security alerts, account-deletion confirmation, or incident notifications.
• Privacy communications — responses to privacy requests or notices concerning material privacy changes.
• Support communications — replies to support requests that you submit.

These are service communications associated with your use of WappGPT. They are not promotional marketing.

12. Legal bases for processing

Where GDPR or UK GDPR applies, we process personal data only where we have an appropriate legal basis. Depending on the processing activity, this may include:

• Performance of a contract — where processing is necessary to provide a WappGPT feature or service you requested.
• Legitimate interests — where reasonably necessary to operate, secure, maintain, prevent abuse of, or improve the reliability of the service, provided those interests are not overridden by your rights.
• Legal obligation — where we must process or retain information to comply with applicable law.
• Consent — where applicable law requires consent for a particular type of processing.

Special-category information requires an additional lawful condition under Article 9 where GDPR or UK GDPR applies.

13. AI processing

WappGPT uses automated systems, including AI, to understand requests and provide product functionality.

For example, automated processing may determine that Remind me tomorrow at 9 is a reminder request, or that My gym membership actually renews October 16 is a request to correct saved information.

AI may also be used to retrieve relevant saved information, interpret conversational instructions, and organize information for LifeTree.

WappGPT does not use the content of your conversations, memories, reminders, or LifeTree to build advertising profiles or target marketing to you.

14. Encryption and security

Personal information stored by WappGPT is encrypted rather than stored as readable plain text. This applies to protected data used for features such as saved memory, reminder information, LifeTree data, preferences, and account-related information.

We also use access controls designed to restrict access to production systems containing user information. Access is limited to authorized personnel with an appropriate operational, security, fraud-prevention, or support reason.

See the Security & Data page for a practical explanation of these controls.

15. Payment information

WappGPT does not require you to send payment-card credentials through WhatsApp. When you subscribe, change a payment method, manage billing, or purchase call credit, WappGPT directs you to the appropriate payment interface.

Depending on the payment provider, WappGPT may receive limited billing information such as billing customer ID, subscription status, selected plan, next billing date, payment status, and transaction reference.

WappGPT should not store full card numbers, card PINs, or CVV security codes. Payment providers may process payment information under their own privacy terms.

16. Service providers

WappGPT may use third-party service providers to perform functions needed to operate the service. These may include providers for WhatsApp messaging, SMS delivery, phone calls, cloud infrastructure, database and storage services, AI processing, payment processing, email delivery, security and monitoring, and customer support.

These providers should receive only the information reasonably necessary to perform the relevant function. Where a provider acts as our processor, we require it to process information in accordance with the applicable contractual and data-protection requirements.

17. International data transfers

Some service providers may process personal information outside the country in which you live. Where GDPR, UK GDPR, or another applicable law restricts international transfers, WappGPT will use an appropriate transfer mechanism where required. This may include an applicable adequacy decision or recognized contractual safeguards. The exact transfer mechanism depends on the provider, data location, and jurisdiction.

18. How long we keep information

We retain personal information only for as long as reasonably needed for the purposes described in this Privacy Policy, subject to legal, accounting, fraud-prevention, security, or dispute-resolution requirements. Different information may have different retention periods.

• Saved memories — stored while associated with your active account unless you delete them earlier.
• Reminders — stored as needed to schedule, deliver, update, and manage reminders and according to the reminder-history retention policy.
• LifeTree — stored while associated with your active WappGPT account unless deleted earlier.
• Preferences — stored while needed to apply your account settings.
• Support records — retained according to the support-retention policy.
• Security records — retained for an appropriate security and fraud-prevention period.
• Billing records — certain transaction and accounting information may be retained for applicable financial, tax, legal, chargeback, or fraud-prevention requirements.
• Backups — retained according to WappGPT's defined backup-retention schedule.

19. Encrypted backups

WappGPT maintains encrypted backups for disaster recovery, resilience, and data-integrity purposes.

When personal information is removed from active systems, a copy may temporarily remain inside an encrypted backup until that backup reaches the end of its normal retention period.

Backup data associated with a deleted account is kept beyond normal use. It is not used for personalization, ordinary product operation, analytics, customer account recovery, marketing, or recreating a deleted account.

20. Backup restoration and deleted accounts

Restoring a backup must not permanently restore an account that had already been deleted.

WappGPT maintains a minimal record of completed deletion requests so that deletions can be reapplied if an older backup needs to be restored. This record may contain a deletion request reference, a non-content account reference, confirmation time, and completion time. It should not preserve the memories, messages, LifeTree information, or other content that was deleted.

21. Review your saved information

You can ask WappGPT what it remembers. For example: what do you remember about me? or what do you remember about my gym?

WappGPT can show the applicable saved information so that you can review it.

22. Correct your information

If saved information is incorrect, you can ask WappGPT to update it. For example: My gym membership renews October 16, not October 14. WappGPT should update the stored value.

23. Delete individual information

You can ask WappGPT to forget specific saved information. For example: forget my old gym membership renewal or delete my plumber note.

For broader deletion requests, WappGPT may ask you to confirm what should be removed before proceeding. Deleting an individual memory does not delete your entire WappGPT account.

24. Export your data

You can request an export of personal information associated with your WappGPT account by sending export my data.

WappGPT may provide an account-specific, temporary link through which you can request or retrieve the export. Depending on the information available, an export may include saved memories, reminders, LifeTree information, preferences, and account information. Appropriate identity verification should apply before an export is made available.

25. Permanently delete your account

You can permanently delete your WappGPT account by telling WappGPT delete my account.

Account deletion is different from deleting an individual memory. Because permanent account deletion is irreversible, the initial WhatsApp request does not immediately delete the account. WappGPT sends a confirmation request to the verified email address associated with the account.

26. Account-deletion verification

The email-confirmation link for permanent deletion should be single-use, time limited, securely generated, and linked to the specific account and deletion request.

The confirmation page should clearly explain what will be deleted and require an explicit final confirmation. This will permanently delete your memories, reminders, LifeTree, routines, preferences and other WappGPT account data. Scheduled reminders and follow-ups will stop. This action cannot be undone. The user must affirmatively confirm before deletion begins.

27. What permanent account deletion removes

After confirmation, WappGPT begins removing the active personal product data associated with the account. Depending on the features used, this may include saved memories, reminder information, recurring routines, LifeTree data, goals and important dates, quiet hours, follow-up preferences, scheduled SMS and phone calls, active LifeTree links, account profile information, active sessions, and authentication or access tokens.

Scheduled reminders and follow-ups are stopped. Where an active paid subscription exists, future subscription renewal should also be stopped as part of the account-closing process. Permanent deletion cannot be reversed.

28. Information that may remain after account deletion

Deleting a WappGPT account removes the active personal product data associated with that account. Some limited information may need to remain temporarily or for a legally required period, including:

• encrypted backup copies awaiting normal backup expiry;
• financial or accounting records that must legally be retained;
• records necessary for fraud prevention or security;
• information needed to establish, exercise, or defend legal claims; and
• a minimal deletion record needed to ensure the deleted account remains deleted.

Such retained records are not used to continue operating, personalize, or recreate the deleted WappGPT account. The GDPR right to erasure is subject to specified conditions and exceptions; it is not absolute in every circumstance.

29. Creating another account after deletion

If you permanently delete your WappGPT account and later register again using the same phone number or email address, the new account should be treated as a new WappGPT account. Previously deleted memories, reminders, LifeTree content, and preferences should not automatically reappear.

30. Support information

If you contact WappGPT Support, we may process information needed to investigate and respond to the issue. This may include your name, contact information, WappGPT phone number, issue description, relevant timestamps, screenshots or files you choose to provide, and account activity relevant to the reported problem.

Authorized support personnel may review information reasonably necessary to investigate the issue. Support records are subject to the support-retention policy.

WappGPT itself remains your personal assistant; customer-support requests are handled through the Help Center and support process rather than turning the WappGPT conversation into a customer-service bot.

31. Your privacy rights

Depending on where you live and the law that applies, you may have rights relating to your personal information. These may include the right to:

• know how your information is processed;
• access personal information held about you;
• correct inaccurate information;
• request deletion;
• restrict certain processing;
• object to certain processing;
• receive applicable information in a portable format;
• withdraw consent where processing is based on consent; and
• complain to an appropriate data-protection authority.

The exact rights available can depend on the purpose and legal basis for processing.

32. How to exercise a privacy right

Many WappGPT data controls can be used directly through your conversation. For example: what do you remember about me?, correct my gym membership renewal, forget my plumber note, export my data, or delete my account.

For a formal privacy-rights request, contact privacy@wappgpt.com. Please tell us what right you want to exercise and provide enough information for us to identify the relevant account.

Where we have reasonable doubts about identity, we may request proportionate additional verification before carrying out a sensitive request. We will respond within the period required by applicable law.

33. Complaints

If you believe WappGPT has handled your personal information incorrectly, contact privacy@wappgpt.com.

You may also have the right to complain to the relevant privacy or data-protection regulator in your jurisdiction. Where GDPR applies, this may be your applicable EU supervisory authority. Where UK GDPR applies, complaints may be made to the UK Information Commissioner's Office.

34. Children

WappGPT accounts are intended only for people who meet the minimum age required by our Terms of Service and applicable law. The service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Information relating to children may sometimes appear in a parent's or caregiver's reminders, for example: School pickup Friday at 3 PM. That does not by itself create a WappGPT account for the child.

Features that contact another person directly must follow the relevant recipient-consent and permission requirements. If you believe WappGPT has collected personal information from a child in violation of applicable age requirements, contact privacy@wappgpt.com.

35. Website cookies and similar technologies

WappGPT uses only technologies necessary to operate and secure the website. We do not use behavioral advertising cookies.

WappGPT does not use your saved memories, reminders, LifeTree information, or conversation content for behavioral advertising. WappGPT does not use your WappGPT personal data to create advertising profiles.

36. Security incidents

We maintain procedures intended to identify, investigate, and respond to security incidents. If a security incident affects personal information, WappGPT will investigate the incident and take the actions required by applicable law. Where legally required, this may include notification to affected users or data-protection authorities.

37. Changes to this Privacy Policy

We may update this Privacy Policy when WappGPT features change, our service providers change, our data practices change, or applicable legal requirements change.

The current version will show the effective date and date of the latest update. If we materially change how we process personal information, we will provide additional notice where required.

38. Contact

For privacy questions or requests: privacy@wappgpt.com

Security issues: security@wappgpt.com

General support: visit the WappGPT Help Center.